FAQ

When will you update the amount of tracks?
Every day we will add more tracks/labels.

Can I distribute the downloaded tracks?
No, the downloaded tracks are for personal use only.

Can I download tracks in WAV format?
Yes, most tracks are available in WAV format. If you want a track in WAV format that is currently not available you can email us at info@neoxmusicrecords.com

How can I pay my downloaded MP3s and WAVs?
You can pay by all major creditcards, ideal and paypal

My MP3 doesn’t work, what can I do?
Send a mail including your invoice to info@neoxmusicrecords.com, we’ll be happy to solve the problem.

How long are my downloaded tracks available in my account? You have unlimited days to put your downloaded tracks on your usb/harddrive/external memory. You can see your orders and be able to download the tracks forever.

Why do the prices vary?
The prices of the tracks are up to the label, they have a final say in the price.